At Mía Era, we are committed to delivering high-impact education, tools, and results through our programs and digital products, including the Permiso Protocol, La Chispa, El Qué Dirán, 7 Días de Cuidarse, La Carta, and our digital ebook library.
La Chispa 7-Day Guarantee
We stand behind La Chispa. If you complete the assessment and feel it was not the right fit for you, you may request a full refund within 7 days of your purchase by emailing us at the address below. After 7 days, La Chispa purchases are final.
This guarantee applies to La Chispa only. All other programs and digital products follow the terms below.
Permiso Protocol Completion Guarantee
Permiso Protocol carries an action-based guarantee. If you complete the first six weeks of the program, meaning you attend the live calls, do the permission work, and build the energy floor, and you reach the end of week six and nothing has shifted for you, email us within seven days of the end of week six, show us the work you completed, and we will refund your enrollment in full.
This guarantee requires completed work. It is not available to participants who did not take part in the first six weeks, and it does not apply after the seven-day window following week six has closed.
This guarantee applies to the Permiso Protocol only. All other programs and digital products follow the terms below.
El Qué Dirán Challenge Guarantee
El Qué Dirán carries a same-week guarantee. If you attend the four live nights, or watch the replays in full while they are available, and it was not worth what you paid, email us within 7 days of the final night and we will refund your ticket in full. No form to fill out and no explanation required.
This guarantee applies to the El Qué Dirán challenge ticket, including a VIP seat purchased together with the ticket. The VIP private Telegram group, when added after your ticket purchase, is an add-on and is final sale, as described under Upgrades & Add-Ons below. The practice partner chat is included with every seat. All other programs and digital products follow the terms below.
7 Días de Cuidarse Three-Day Guarantee
7 Días de Cuidarse carries a three-day guarantee. Read the Day 1, Day 2, and Day 3 letters and come to the first calls. If by the end of Day 3 (Wednesday night of the challenge week) it is not for you, email us and we will refund your seat in full. No form to fill out and no explanation required. After Day 3, seats are final.
This guarantee applies to the 7 Días de Cuidarse seat, including a VIP seat purchased together with it. The VIP private Q&A group, when added after your seat purchase, is an add-on and is final sale, as described under Upgrades & Add-Ons below. The Permiso Protocol offer made to 7 Días de Cuidarse members follows the Permiso Protocol Completion Guarantee above. All other programs and digital products follow the terms below.
Programs & Enrollments
Except where a program carries its own written guarantee, as the Permiso Protocol does above, all enrollments into Mía Era programs are non-refundable and non-transferable.
Upon registration, participants receive immediate access to training modules, resources, and bonus materials that represent value beyond the cost of enrollment.
Digital Products & Bonuses
Any digital assets we provide, including ebooks, training videos, downloadable workbooks, assessments, templates, and access to private communities, are non-refundable once delivered.
This also applies to participation in live or recorded workshops, group chats, and bonus invitations.
Upgrades & Add-Ons
Program upgrades, additional coaching, and any in-person or virtual bonus events are considered final sale.
Choosing not to attend or not to use a bonus feature does not qualify for a partial refund or credit.
Event & Program Participation
Participation in live events, workshops, or online sessions is at your discretion.
If you are unable to attend live, recordings or replays may be provided depending on your enrollment level. Missing a session or failing to log in does not qualify you for a refund.
Contact for Support
If you have questions regarding your purchase, please contact us at amanda@dramandaperez.com. When you reach out, please include your full name, the program or product purchased, and your date of purchase so we can assist you quickly.
By purchasing access to any program, digital product, or event offered by Mía Era, you confirm your understanding and acceptance of this Refund Policy. We reserve the right to update or revise these terms at any time.